Archive for the ‘Main Blog’ Category

The importance of Data Backup

Wednesday, February 23rd, 2011

It probably should go without saying, but even in the days of inexpensive backup solutions, too many users still do not have an active backup of their data.  This means at any moment a nasty virus, or hardware malfunction could wipe out all of their data.  These types of problems are very random, and can affect any computer!  We have recently even had a customer with a 6 month old machine have the hard drive fail entirely.  The cost to recover data was nearly 3 times the cost of the computer.

How do we solve this problem? It is very simple, and there are many options to come across!

External Hard Drives

The most simple form of data back up.  Many external hard drives today come with software you can install that can determine what files need to be backed up, and how often they need to be backed up.  I typically recommend Seagate, as the software has been so far the easiest to set up.  These devices are getting less and less expensive by the day.  I recently purchased a 1 TB external drive for $60.  $60!

Network Attached Storage (NAS)

Several networking companies (Netgear being one of the bigger ones) offer these products.  The way this works is rather than being attached directly to any one particular computer, the external drive is connected to the network, allowing any other computer connected to your network to not only access the drive, but use it for backup.  Very handy if you have more than one computer at home or in your office.

Cloud Storage

This type of storage is a little newer, but quickly becoming a great choice in data backup.  Rather than storing all of your data on a drive in your home (which is also susceptible to physical problems, expecially fire!) you keep it all on a remote server, offered by a specific company.  The most popular service is Mozy, and it is very easy to use.  However, Microsoft has recently launched their own Cloud service, called SkyDrive, which offers up to 25GB of free storage.  You can use this to sync a Windows 7 Phone if you have one as well.

Droid Pro – Blackberry killer?

Thursday, November 11th, 2010

We all know about the apparent Smartphone wars: Apple, Google, Microsoft, and RIM fighting it out for our business.

RIM, the creators of the Blackberry, are struggling to hold on to their dying market, only really held on to by business users who are typically keen on the Blackberry’s two major features: the qwerty keyboard, and Blackberry Messaging (BBM).

If you are unfamiliar with BBM, it is a text messaging feature that works between Blackberry’s in realtime, offering a more seemless texting experience, where the app posts the time in which a user receives a text (very useful for important messages) and works very much like an instant messanger.

Enter Kik, the cross platform application that works with Apple, Android, Windows Phone and Blackberry, that offers nearly exactly these features, for free.  Sure there are still a lack of certain features, all of which you can follow from Kik’s website that are in development, but this is step one to nearly eliminating the Blackberry’s market.

Now enter the DROID Pro, pictured below, which offers nearly all the features of a Blackberry phone, with the more popular Android operating system.  Couple this and Kik and you have effectively destroyed the barrier around Blackberry phones.

Google Chrome OS and Smartbooks

Thursday, November 4th, 2010

With the phenomena of netbooks and now more recently tablet computers (not the old school flipscreen Windows tablets, but the iPad and subsequent competing platforms) we find ourselves more and more drawn to smaller devices that can fulfill out daily computing needs.

Nowadays, 90% of what we do is on the internet. Think of a time recently that you used your personal computer otherwise. Not too much there, unless your a gamer. Most of us are avid You-tubers, Facebook fanatics, twitter fiends, or just your basic email users. Of course, you can use your home computer for this, but more and more lately we are being driven towards smaller, more portable devices. Smartphones like the iPhone, Android phones, and soon the Windows 7 Phone. Tablets like the iPad, the new Pre tablet HP is working on, and soon some Windows 7 Tablets. These products are all innovations in their respective fields, and have changed the way we look at computer.

Google, however, is creating a paradigm shift, rather than just an innovation.

Introducing Google Chrome OS, which is rumored to become available this month, is a new netbook / tablet operating system that changes the way that your typical computing is done. Take a look here:

If you have used Google’s Chrome web browser, you should relatively familiar with the look and field of Chrome OS.  This being one of Google’s primary goals, is to make their operating system easy to use and intuitive, like you had used it before.

Start up time is huge, with a total time of under 7 seconds on average, you can be up and running in no time.  Sure beats the minute I have to wait on average to start using my system at home.

The biggest feature is what will be considered the paradigm shift, and that is that items you work on while on your computer, such as documents, spreadsheets, or pictures aren’t actually saved on your computer, they are saved in the Cloud, online, instantly as you work on them, making them available to you at any time you can access a computer.  This benefits us in several ways: first, if your computer is lost or stolen, not only is the data incredibly difficult to hack, but you can be up in moments with a new machine simply by logging in.  Because your information is stored online in the Cloud, it is retrieved with your account, and you are up and running.  Second, this eliminates the need of massive amounts of storage on your computer, which allows us to do away with the old mechanical hard drives which have a high failure rate in laptops and netbooks and move into the newer, solid state technology, which is faster and has no moving parts.

If you find yourself a little more interested in this technology, go on You Tube and search Google Chrome OS.  There are some great technical demos that will show you what you can do with these devices.

Windows Phone 7 – Office

Wednesday, October 20th, 2010

At this point I think any avid phone user has seen or at least heard of the Windows 7 Phone operating system.  You’ve probably seen some of the great features the phone is offering: sleek interface, great usability, everything we use on the phone in a simple package.  So surely you have heard of what I think is the greatest feature of this phone: built-in Office.

Personally, I use an Android based phone, and I know plenty of users that have iPhones.  I believe one of the biggest draw backs to these phones is having to use either third party Office softwares (which are mostly garbage) or paying up to $15 to use a ported version of Office for those particular phones.  With Windows 7 Phone, not only is it a built-in feature, but the way it is integrated makes it far easier to use that any other Office version for the phone.

You will initially being on the One Note page, which is perfect for taking short notes, copying and pasting sections from a web page you need, or even adding voice notes.  To-Do lists, travel notes, bills, everything done from one software.  Of course, you also have the ability to use Word, Excel and Powerpoint.  Especially great for business users.

The best part is yet to come, you can create a free account with Microsoft’s SkyDrive, which is a cloud service that automatically uploads any documents you save to the internet, making them readily available for your home computer, work computer, or even other users you authorize to use your files.  You can even set permissions so users you allow to view your files can edit files, or just read without being to edit files.  If you have ever used Google Docs online, you will find all of this very familiar, except that you can use the very powerful Office softwares like Word and Excel rather than watered down online softwares.

View Hidden Windows Files and Extensions

Tuesday, September 15th, 2009

Want to know how you can view all of your computers hidden extensions and files/folders? This tutorial from San Diego Computer Techs will show you how you can do it.

Remove Windows Startup Programs

Tuesday, September 15th, 2009

Do you have many unnecessary programs starting when your computer boots up? This tutorial by SD Computer Techs – San Diego Laptop Repair, will show you just how to do that. It is a very quick fix, and will free up much needed memory.

How to Update Windows? Windows Update

Tuesday, September 15th, 2009


I am Jake Risman, director of IT services at san diego computer techs, a computer support company based in San Diego CA.

This is the first in a series of many web blog videos I will be releasing several times a week.

Today’s topic is how to update microsoft windows

Updates are necessary to make sure your computer is running smothly and all of your security is up to date. There are also enhancements in the
code that are available, that are released periodicaly.

So here is how to do that:

First click down here under start menu and go to control panel.

From the control panel you will find something that says windows update. This is a tutorial for windows Vista only.

When you click on windows update, make sure that when you click change settings, it says install updates automatically on dates that you specify. I choose a time when I am no longer in the office.

It then checks for updates, and once it checks for updates you can either install them, or specify them to install automatically.

Visit us on our website @ http://www.sdcomptech.com
or call us at 619.677.5242

For video suggestions please send an e-mail to Questions@sdcomptech.com

San Diego Data Recovery Blog

Tuesday, September 8th, 2009

If you have lost all of your hard disk drive data, a great place to start is with Ontrack disk doctor. This is a software program that can help you recover specific files you are looking for. Please not that this is a dangerous tool to use, so make sure that you read all of the instructions properly.

Our Data Recovery Blog is finally up and running, so stay tuned for new data information at least once a week.

Windows 7 almost released

Monday, September 7th, 2009

We finally have a windows 7 release date obtained from Microsoft. The scheduled date now is October 22nd 2009. Even though this is great news for people I would not recommend starting to use windows 7 quite yet. The reason for this is because just as when Microsoft first released Windows XP, and then Windows Vista, they do not have a great track record for releasing Operating Systems without bugs in them. Here at San Diego Computer Techs we typically recommend customers to wait till at lease Service Pack 1 comes out until the go and switch their operating system. Also make sure that all of your software and hardware is compatible.

If you are thinking of changing your Operating System please follow the link to run a compatibility check on your system:  Click Here

San Diego Computer Techs – offering san diego computer repair and support

Tuesday, February 17th, 2009

Welcome to the San Diego Computer Techs Computer Support Blog.  Feel free to post/ask questions/discuss or even chat about anything related with computer support, computer services, IT services, or computer repair.

SD Computer Techs is a computer IT support company based in San Diego that offers computer and network support for residential users as well as small businesses. We understand that downtime is not an option because it will lead to a loss of revenue and productivity. At San Diego Computer Techs we proactively maintain your computers and fix problems before they happen. We have built a strong team of Technicians and our name is synonymous with customer service and knowledge in the San Diego IT Industry.

Services we offer:

  • Computer Optimization
  • Data Recover and Backup
  • Virus/Spyware Removal
  • Network Setup and Configuration
  • Computer Support and Repair
  • On-site Services
  • And Much More

San Diego Computer Techs puts our clients at ease and provides peace of mind by being a full service IT support solutions company.